NLP - Communication skills - how to identify yourself and the person in front of you
Interpersonal Interaction - What does it mean, what does it mean, and how does it actually relate to business?
Our ability to manage and manage our daily life on the interpersonal level is different from one to the other. Our communication styles, our thinking and learning abilities are influenced by the process of events and information we have learned over the years. The knowledge and character that we have created are actually the personality structure with which we were born and developed over the years, but they are also influenced by external environmental factors that accompanied us throughout our lives - our parents, social norms, prolonged television viewing, relationships.
The style of communication is different, focused and purposeful in the face of long and unfocused, focused on the task versus focused human relations, structured versus unstructured, opposing arguments, controlled versus dominant, hidden versus open, systematic vs. random.
Most of us are not aware of the differences in communication styles between us and our acquaintances, between us and our customers and our children and those closest to us.
We usually speak in one style - the one we know
As a result, we do not necessarily respond to everyone, because we do not "reach" most people, just because our style of speech is different from that of their thinking.
Even the most interested, caring, caring person, who cares about the other person, often feels brief about conveying the message, which is expressed in the conduct of the media, in body language and more.
The results of poor communication can be expressed through misunderstandings, arguments, differences of opinion, lack of listening, lack of cooperation and even problems in our daily functioning.
There is a certain model, derived from organizational psychology, that divides people into four structured profiles. Once we understand what kind of person we are and what kind of person we are, we will know how to address him in the language he speaks, and so we can improve the relationships and daily interaction with people in our lives. In addition, we add that all of us have characteristic touches of all four styles, but the tendency is usually for one distinct style.
The four styles are:
1. Progressive
2. Missionary
3. Analytic
4. Supportive
Before you understand what each of the communication stylists says and in order for you to become more efficient, I am enclosing a questionnaire that will help you analyze and understand what type you are and the tools in your hands.
Communication Styles Analysis Questionnaire:
1. Identify two terms in each line, representing you (even if you are undecided, mark as much as you can). Do not skip any line. Do not think about the answer for more than 3 seconds!
2. Then, draw each column, separately at the bottom of the page (total you have 17).
3. Remove the column with the highest number from the low number column and write the result on the side.
4. Move and do the same on the second questionnaire. (A total of two questionnaires).
5. Circle the correct answer for you.
Questionnaire 1
An official person or Unofficial person
1. systematic or random
2. calculated or spontaneous
3. blocker or open
4. tester or impulsive
5. distant or close
6. restrained or lovely
7. self-control or released
8. organized or unorganized
9. built-in or unbuilt
10. stiff or flexible
11. official or unofficial
12. thoughtful or sentimental
13. unavailable or available
14. focused or unfocused
15. routine or unusual
16. disciplined or distracted
17. organized or unorganized
Analytic
Summary of the official column (write a number) _______
Progressive
Summary of the non-official column (write a number)_______
Questionnaire 2
Passive or Dominant
1. joins or takes command
2. hesitant or prepared
3. accepts understanding or challenging
4. shameful or decisive
5. introvert or extrovert
6. quiet or noisy
7. complementary or entrepreneur
8. retreating or say his words
9. restrained or pushing
10. listening or talker
11. asking questions or declares statements
12. covert or overt
13. agree or argues
14. controlled or predominantly
15. slow or hurry up
16. swallowing or utterance
17. reduces or expanding
Supportive
Summary of the passive column ______
Missionary
Summary of the dominant column ______
In conclusion
Rate from high to low numbers.
Your strongest communication style is the high number. The weakest communication style is the lower number.
You will also read the way in your own way, and you will be surprised to discover that everyone will approach differently. Some of you will read everything, some of you will go to the main, some of you will need silence in the room and concentration. The interesting thing is that you immediately identify with everything.
Communication skills by color
Blue
Communication Style "Promoter".
Tend to be involved with people in changing situations frequently and quickly. Because they do not tend to be detailed, they can easily generalize without sufficient factual information and tend to exaggerate, usually stimulating people to socialize, socializing, socializing, full of life and personalizing. Promoters love the pleasures and look for people who like to play and be spontaneous. Because of their somewhat dramatic nature, may think aloud, in a way that persuades others about a particular position or action, and immediately turn to other ideas and actions. This behavior may be perceived as "instability" or selfishness. Usually, they are uninterested in details and may move too frequently ahead of the task, and may jump to conclusions on the basis of intuition or guesswork, sometimes perceived by others as manipulative and competitive, usually trying to help in interpersonal situations. They may try to gain prestige by adhering to people who believe they have great charisma and leadership abilities.
In the workplace, they will try to please others, connect with leaders and sometimes are motivated by ratification and recognition of their performance. Because promoters move from task to task, sometimes they are willing to compromise on less than the best to move on.
While on the one hand, promoters appear to be arousing, energetic and personal, who enjoy pleasure, on the other, they may appear unorganized, aggressive, sentimental, and seeking recognition.
Red
"Mission" communication style.
Tend to be active, independent, ambitious, and show self-confidence. They take initiative with others individually and collectively and enjoy "winning the orchestra" by doing things, which they usually do with a "take command" approach, to distinguish who, what, where and how they are in any given situation. And are willing to confront others in relation to their ideas and approaches, usually deciding quickly and frequently, which creates a sense of efficiency and perhaps immediacy. It may be difficult for my mission to show emotion. By choosing order and organization, missionaries can easily and easily organize order out of turmoil. They like to be fully responsible for the situation and may resent and resist others having the power over them. They want to manage all parts of their lives. Usually, they are deacons who fulfill their agreements as if they were "holy vows."
They may be "demanding" that they meet their demands without acknowledging that their behavior may irritate others due to their criticism of the other. Tend to want to finish the job, before spending time working on relationships between their wives and may experience the "syndrome of loneliness at the top"
People without the nature of my mission tend to be impatient, they may need to strengthen their ability to listen to others and to recognize the importance of feelings as much as logic does.
In organizing their work, they have a missionary style, respond to a fast and moving challenge and get bored if they find the pace too slow. They tend to organize their goals and work systematically. Because of the direction of the energies and their purpose for achieving goals, others will generally accept their authority and leadership.
While on the one hand, the task seems efficient, skilled, cold, well-informed and organized, on the other hand, it can be perceived as arrogant, driven by strength, rigid, self-interested and emotionless.
Green
Communication style "analyzes".
Tend to approach "problem-solving" situations. Are more prone to ideas and concepts than to relationships and feelings. They prefer to study and reflection, immediate action and create a calculated and even tentative impression. They tend to have a "stabilizing effect" in the group, in their restrained way, and in their actions without assumptions and assumptions, deliberately, and with no aggression. They usually wait for others to turn to them rather than initiate their opinion, and they are typical of wanting to gather lots of data, opinions, and facts before making any decision. Others can see them as "academics", "theorists," and consider themselves very seriously, and they can probably be more effective if they learn to be less serious, to be free and enjoy more.
In relationships, they do not trust easily and are not in danger. Personal exposure is difficult for them because the feelings are encoded in great depth. Do not tend to initiate relationships, others seek their company because they are "good listeners". Once they have formed an emotional bond they are loyal and constant in contact. Do not seek personal recognition and prefer to work in the background from a position of analyzed and calculated problem-solving. They hate to err and avoid it at all costs. Despite their appearance as "sensitive", they can be tough and arbitrary. Avoid confrontations and interpersonal conflicts. May be perceived as remote.
They have a systematic and systematic approach to the relevant task, prefer rational and well-organized things, understand the task thoroughly and only then begin it consistently and with dedication. Operate according to clear procedures and rules.
Their calm and steady manner will often lead others to seek counseling, consultation, facts, and accuracy.
On the one hand, surgeons may be perceived as knowledgeable, expert, stable, dependable, non-volatile, and on the other hand they may appear dull, tiresome, blocked, unconnected, unable to decide.
Yellow
Communication style "supports".
Are seen as relaxed, kind, trying to reduce any personal conflict. It is difficult for them to refuse a request because they want to be of help, even if they have to bend their personal will to the request, and their socially understandable approach to people is not intimidating and easy to be with. Forcing themselves on others or trying to convince others of their point of view. Tend to be more concerned with feelings and relationships with others than with reason and mission. They are usually very intuitive, and they will probably look for warm, long-lasting relationships, and they will listen to people who feel that they will be relieved and feel conscious, accepting many styles of people, partly because of their need to be kind to others.
Such a person tends to lose interest in planning and setting goals and may need a structure and an accurate description of the task to complete. They should learn to stand up for their ideas and learn to risk the disagreement of others.
The work will usually be cooperative and ready to serve others or the company, will be supervised very willingly, others will want, and will, therefore, fulfill what is expected of them.
On the one hand, the supporter is perceived as being easily managed, eager to please, kind, gentle and pleasant. On the other hand, he may seem lacking in opinion, not willing to take a position.
So what does all this mean and how does it relate to our being business?
First of all, it is important to know what type we are and no less important what kind of character is in front of us, who is our client, how he conducts, behaves and responds. So that we can know to speak to him in his own language, to watch him and communicate with him correctly.
We all know that interaction is a critical basis for interpersonal success at the most everyday level and certainly at the business level.
The more we learn to identify the type before us, the higher our level of interaction and business success will be.
Interesting information:
The "blue - Promoter" style represents about 45% of the population.
A "missionary style - red" accounts for about 25% of the population.
A "analyzes style - green" accounts for about 17% of the population.
"Supportive style - yellow" accounts for about 13% of the population.
"Know who you are, but know the person in front of you - listening is a necessary parameter for proper interaction"
-Ariel Aharoni-
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